ABOUT KUBOTA AND OUR COMMITMENT TO CYBERSECURITY
Kubota Holdings Europe B.V., a company registered under the laws of The Netherlands, having its registered address at Hoofdweg 1264, 2153 LR, Nieuw-Vennep, The Netherlands (hereinafter referred to as “Kubota Holdings Europe”) and its affiliates[1] (hereinafter collectively, including Kubota Holdings Europe, referred to as “Kubota”, “We”, “Our” or “Us”), takes cybersecurity and fraud prevention as well as the protection of your privacy and your personal data seriously. We understand transparency and respect are foundational aspects of longstanding relationships and, therefore, We take every reasonable effort to protect the information you provide to Us.
Kubota Holdings Europe owns the brands “Kubota”, “Kverneland”, “Vicon”, “FEDE” and “ROC”. The brands “Kubota”, “Vicon”, “FEDE”, “ROC” and “Kverneland” are together referred to as the “Brands”.
Kubota Holdings Europe belong to Kubota Corporation, a company registered under the laws of Japan, having its registered address at 2-47, Shikitsuhigashi 1-chome, Naniwa-ku, Osaka 556-8601, Japan (hereinafter referred to as “Kubota Corporation”).
This cybersecurity and fraud prevention policy applies to your use of the Kubota websites, whatever they are, as well as to sales of Kubota products, goods, software or services, directly or indirectly by Kubota, to clients, end-customers, dealers or distributors.
This cybersecurity and fraud prevention policy is drawn up in English and is, at the discretion of Kubota, translated in several languages for your convenience. In case of inconsistencies, discrepancies or difficulty of application or interpretation between the English version and the translated versions, the English version shall prevail.
GENERAL INFORMATION
Fraudsters and scammers may use Kubota, Kubota Corporation and/or Brands identity on websites, email messages or telephone phone calls / messages to mislead Our customers, dealers, distributors, partners, vendors and/or suppliers to believe that they are in communication with Us. Falling for any of the scams being perpetrated can have a negative financial impact on the victim, so We advise that you are always cautious and take the necessary steps to protect yourself.
Kubota and Kubota Corporation is sometimes contacted and informed by individuals who have been involved in a cyberfraud or fraud attempt / incident which includes Kubota, Kubota Corporation and/or Brands name. For example, individuals who were led to believe that they were purchasing Kubota machines and paid for it in advance based on the promise of collection at Kubota’s offices, however, upon contact with Kubota were told that no purchase had taken place. Unfortunately, at this point the scammers cannot be traced as communications took place outside of Kubota’s official communication channels. Documents that look like they have come from Kubota are used to make it look authentic, however, they are in fact fraudulent documents that are not legitimate. This is one of the many ways that scammers may trick you into making an advance payment. Scammers may also replicate Kubota, Kubota Corporation or Brands websites, emails, domain names, documents and pose as Kubota to attract victims to make them believe they are purchasing an authentic Kubota machine or services. Therefore, please be aware, if you have been contacted by someone who is claiming to be Kubota, one of its affiliates, parent companies or direct dealers and distributors, and requesting payment in advance (either by bank transfer or with a link to pay, after in the most cases, a contact per mobile), this may in fact be cyberfraud or fraud.
For this reason and for the protection of you, Kubota and Kubota Corporation implements a range of robust security measures to ensure that your account and personal information are safeguarded against unauthorised access, loss, or theft. These measures include encryption, secure authentication, regular system audits, and proactive monitoring for any potential vulnerabilities. However, despite Kubota and Kubota Corporation’s best efforts and measures to be put in place, with the everchanging cyberthreats, frauds and techniques used, there is still a possibility of an incident occurring. Kubota and Kubota Corporation do everything in their power to prevent these scams from happening, but Kubota and Kubota Corporation assume no liability for damages caused through unlawful or fraudulent usage of the Kubota name or unlawful and fraudulent usage of its trademarks and copyright.
CUSTOMERS / DISTRIBUTORS / DEALERS / USERS RESPONSABILITY
To help Kubota to protect your account and personal information, you should take the necessary steps and responsibility for securing your account and following Our recommendations.
You should always avoid:
- Sharing your account credentials: Never share your username, password, or any other account access information with anyone, even if they claim to be from Kubota, Kubota Corporation, the Brands or its direct dealers and distributors. We will never ask for this information via email or phone.
- Engaging in phishing attempts: You must not attempt to impersonate Kubota or any other user by creating fraudulent communications or solicitations that may attempt to gain access to another user’s account or sensitive information.
- Circumventing Our security measures: You may not attempt to bypass or disable any security features implemented to protect your account and data. This includes attempting to hack, brute force, or otherwise exploit the system for unauthorised access.
- Using public or shared networks to access your account: To minimize the risk of unauthorized access, avoid logging into your account from unsecured or public networks. Always use a trusted and secure network to access your account.
- Ignoring suspicious activity: If you notice any suspicious or unauthorised activity in your account, do not ignore it. Instead, immediately report it to Our customer support team. Failing to report suspicious activity could put your account and data at risk.
- Paying without verifying authenticity of the payment documentation if they appear suspicious: If you believe you have been communicating with Kubota or Our direct dealers and distributors and believe you are purchasing from Us or Our direct dealers and distributors, you should always check the authenticity of the payment documentation to ensure that you are a not a victim of fraud and scammers impersonating Kubota or its direct dealers and distributors. You can always independently confirm payment details such as bank account details and transfer instructions with Our direct dealers and distributors in person or via telephone call to a trusted and verified phone number through Our official communication channels.
PREVENTING FRAUD AND CYBER THREATS
As part of Kubota and Kubota Corporation commitment to cybersecurity and fraud prevention, the following tips and recommendations are provided for preventing fraud and securing your account:
- Do not respond to unsolicited emails or phone calls: Kubota will never ask you to provide sensitive information (like your password or payment details) via email or phone. If you receive such requests, do not respond and report them immediately via this form.
- Do not click on suspicious links: Be cautious of links in emails or messages that appear to be from Kubota, especially if they ask you to log in or update your personal details. Always verify the authenticity of such communications by visiting Kubota’s websites directly or contacting Us through official channels.
- Do not neglect security features: Always use strong passwords and enable additional security measures, such as multi factor authentication, when available. Avoid using easy-to-guess passwords or reusing passwords across multiple accounts.
REPORTING SUSPICIOUS OR FRAUDULENT ACTIVITY
If you believe you have fallen victim to scammers, cyberfraud or fraud attempt / incident, please fill in the form immediately and report this to Kubota. We will take prompt action to investigate the situation and prevent further issues. If you have suffered financial loss as a result, please report the cyberfraud or fraud attempt / incident to the relevant authority in your country relating to the cyberfraud or fraud attempt / incident and your local police authorities.
LIMITATION OF LIABILITY
While Kubota and Kubota Corporation take implements reasonable industry standards and security measures to protect the security of your personal data, Kubota and Kubota Corporation are not liable for any loss, damage, or unauthorised access resulting from cyberfraud or fraud, including phishing, identity theft, or any other type of fraudulent activity, unless it is directly caused by their failure to comply with applicable security obligations and requirements.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Kubota and Kubota Corporation, their affiliates, employees, agents, and direct dealers and distributors from and against any claims, damages, liabilities, losses, or expenses (including legal fees) arising out of or related to your failure to comply with the security requirements outlined in these Terms, or if your actions contribute to a cyber fraud incident.
NO GUARANTEE OF FRAUD PREVENTION
While Kubota and Kubota Corporation implement industry standard security measures to protect your personal information and mitigate the risks of cyberfraud or fraud, Kubota and Kubota Corporation cannot guarantee absolute protection against all forms of cyberfraud or fraud. You acknowledge and agree that you are using Kubota’s services and products at your own risk and that Kubota and Kubota Corporation shall not be held liable for any damages, losses, or consequences resulting from cyberfraud or fraud, except where required by applicable law.
HOW TO CONTACT US
If you have any questions or comments about this cybersecurity and fraud prevention policy, Kubota’s practices or if you would like to exercise your rights, please contact Us by email at khe_g.privacy@kubota.com or by post to the attention of:
Kubota Holdings Europe B.V.
Compliance Department
Data Privacy Counsel
Hoofdweg 1264
2153 LR Nieuw-Vennep
The Netherlands
All rights reserved – Kubota Holdings Europe B.V.
Last update: January 1st, 2026
Appendix 1: List of Kubota Companies
| Kubota Europe SAS – 19-25 Rue Jules Vercruysse, 95100 Argenteuil, France |
| Kubota Europe SAS Italian branch – SP Nuova Rivoltana 2/A 29, 20054 Segrate, Italy |
| Kubota Europe SAS Netherlands branch – Rietveldstraat 22, 8013RW Zwolle, The Netherlands |
| Kubota Research and Development Europe SAS – 80 Rue du Bois Tillet, 60800 Crépy-en-Valois, France |
| Kubota Farm Machinery Europe SAS – Route de Socx, 59380 Bierne, France |
| Kubota (Deutschland) GmbH – Senefelder Strasse 3-5, 63110 Rodgau/Nieder-Roden, Germany |
| Kubota (Deutschland) GmbH Sp. z o.o. Oddział w Polsce – Baletowa 82, 02-867 Warszawa, Poland |
| Kubota Baumaschinen GmbH – Steinhauser Strasse 100, 66482 Zweibrücken, Germany |
| Kubota Baumaschinen GmbH Netherlands branch – Via Raeka 16, 6003NK Weert, The Netherlands |
| Kubota Brabender Technologie GmbH – Kulturstrasse 49, 47055 Duisburg, Germany |
| Kubota Brabender Technologie Inc. – Kestrel Road 6500, L5T 1Z6 Mississauga, Ontario, Canada |
| Kubota Brabender Technologie (Beijing) Co Ltd – 3rd F,B Section, No 3 Workshop, 2nd Project of Guanglian Industrial
Park, No 2 Kechuang East 5th Rd, 101111 Beijing, China |
| Kubota (U.K.) Ltd – Dormer Road, OX9 3UN, Thame, Oxfordshire, United Kingdom |
| Kubota Gianni Ferrari Srl – Via Vespucci 53, 42046 Reggiolo, Italy |
| Pulverizadores Fede SLU – Polígono industrial Castilla, vial 3, parcela 61G – 61 F, 46380 Cheste, Spain |
| Fede USA LLC – 1444 Biscayne Boulevard, suite 212, 33132 Miami, United States of America |
| Beijing Fengmao Fede Agricultural Machinery Co. Ltd – Workshop 2, No 15, Yanqi North Third Street, Yanqi Economic Development Zone, Huairou District, Beijing, China |
| Ambimetrics SL – Carrer del Mestre Arrieta 53 B, 12006 Castellon de la Plana, Spain |
| Kubota Espana SA – Calle Fernando Alonso 15, 28914 Leganes, Madrid, Spain |
| Kverneland AS – Plogfabrikkvegen 1, 4353 Klepp stasjon, Norway |
| Kverneland Group Operations Norway AS – Plogfabrikkvegen 1, 4353 Klepp stasjon, Norway |
| Kverneland Holding France SAS – 275 Avenue du Ruet, 45760 Marigny-les-Usages, France |
| Kverneland Group France SAS – 275 Avenue du Ruet, 45760 Marigny-les-Usages, France |
| Kverneland Group Metz SAS – 17 Rue des Terres Rouges, 57100 Thionville, France |
| Kverneland Group Les Landes-Genusson SAS – 9 Rue du Poitou, 85130 Les Landes-Genusson, France |
| Kverneland Group Europe BV – Hoofdweg 1278, 2153LR Nieuw-Vennep, The Netherlands |
| Kverneland Group Nieuw-Vennep BV – Hoofdweg 1278, 2153LR Nieuw-Vennep, The Netherlands |
| Kverneland Group Mechatronics BV – Hoofdweg 1278, 2153LR Nieuw-Vennep, The Netherlands |
| Kverneland Group Benelux BV – De Dommel 38-40, 8253PL Dronten, The Netherlands |
| Kverneland Group Benelux BV, Belgium branch – Oude Gentweg 81, 8820 Torhout, Belgium |
| Kverneland Group Holding (DE) GmbH – Coesterweg 42, 59494 Soest, Germany |
| Kverneland Group Deutschland GmbH – Coesterweg 42, 59494 Soest, Germany |
| Kverneland Group Soest GmbH – Coesterweg 42, 59494 Soest, Germany |
| Kverneland Group International GmbH – Coesterweg 45A, 59494 Soest, Germany |
| Kverneland Group Gottmadingen GmbH – Industriepark 312, 78244 Gottmadingen, Germany |
| Kverneland Group Iberica SA – Polígono Industrial Zona Franca, Sector C, Calle F 28, 08040 Barcelona, Spain |
| Kverneland Group Holding (DK) A/S – Taarupstrandvej 25, 5300 Kerteminde, Denmark |
| Kverneland Group Denmark A/S – Taarupstrandvej 25, 5300 Kerteminde, Denmark |
| Kverneland Group Kerteminde A/S – Taarupstrandvej 25, 5300 Kerteminde, Denmark |
| Kverneland Holding (UK) Ltd – Walkers Lane, Lea Green, WA9 4AF, St Helens, Merseyside, United Kingdom |
| Kverneland Group UK Ltd – Walkers Lane, Lea Green, WA9 4AF, St Helens, Merseyside, United Kingdom |
| Vicon Agricultural Holding Ltd – Walkers Lane, Lea Green, WA9 4AF, St Helens, Merseyside, United Kingdom |
| Kverneland Devizes Ltd – Walkers Lane, Lea Green, WA9 4AF, St Helens, Merseyside, United Kingdom |
| Kverneland Group Italia Srl –Via dell’Industria 22/A, 46043 Castiglione delle Stiviere, Italy |
| Kverneland Group Ravenna Srl – Via Alcide De Gasperi 34, 48026 Russi, Ravenna, Italy |
| ROC Srl – Via delle Industrie 2, 47824 Poggio Torriana, Italy |
| ROC America LLC – c/o The Corporation Trust Company, Orange Street 1209, 19801 Wilmington, Delaware, United States of America |
| Kverneland Group Sverige AB – Sätervägen 1, 60597 Norrköping, Sweden |
| Kverneland Group Ireland Ltd – Hebron Industrial Estate, R95 R2TA Kilkenny, Ireland |
| Kverneland Group Polska Sp. z o.o. – Kreta 87, 87-100 Torun, Poland |
| Kverneland Group Hungaria Kft – Karinthy út 63, 5008 Szolnok, Hungary |
| Kverneland Group CIS OOO – Novodmitrovskaya 2/2, 127015 Moscow, Russia |
| Kverneland Agricultural Equipment (Daqing) Co. Ltd – Industrial Park of Petroleum and Petrochemical Equipment Manufacturing, Daqing New High Tech Industrial Development Zone, Plant on the East Side, No 3, 163316 Daqing, China |